Privacy Policy

Thank you for shopping at ruhetrouvaille.com! In order to tell you about our latest products, sales, and other news we ask for your e-mail address. To process and fulfill your order we require your address, phone number, and credit card information. Accepted payment methods include Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Discover (US merchants only), Diner's Club, JCB and Apple Pay via Stripe. Please be aware that we do our best to ensure the privacy and security of your transactions. Your credit card number and other personal data are treated with the highest standards of security and confidentiality. We will not share your personal information with any third party without your consent.

Personal Information

When you interact with us, we automatically receive and store certain types of information - such as the content you view, dates/times of viewed content, purchased products, or the location information that is associated with your IP address. We use the information we collect to better serve you, as well for more relevant advertisements (otherwise known as “retargeting”). This is statistical information used to monitor the usage of our website and for advertising/marketing purposes. This information does not include personal information.

Security

We implement a secure processing server on our site when collecting information to ensure high levels of security for your personal information entered at checkout - such as banking and credit card information.

Secure Shopping

Our checkout page is protected by SSL to keep your credit card information safe and secure. Orders placed on our site are encrypted using SSL technology to ensure your transactions are protected. SSL secures connections and prevents hackers from impersonating you or stealing' information. In order for SSL security to work, you must use an SSL enabled browser. Most Explorer browsers version 3.x and later support SSL. If you have any concerns about placing orders online via our website, please contact us at ruhetrouvaille@ruhetrouvaille.com. Please note that email is NOT encrypted and is not a secure way of transmitting credit card or other personal information. Ruhe Trouvaille will never request sensitive information via email.

Our content is protected by copyright laws. Please contact ruhetrouvaille@ruhetrouvaille.com to report copyright infringement. Our content cannot be used for commercial purposes by others.

Section 1

This website collects personal data to power our site analytics, including: information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address.

This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Section 2

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Section 3

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Section 4

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that: you’ve created a Customer Account, your Customer Account password has been reset or updated, you’ve made a purchase, your order has shipped.

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Section 5

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including: information about your browser, network, or device and your IP address.

Section 6

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: billing and shipping address, details relating to your purchase (for example, your shirt size), email address, name and phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Section 7

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including: information about your browser, network and device, web pages you visited prior to coming to this website, and/or your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.